Shipping & Returns Policy
Thank you for shopping with Chelsea’s Organics! We are committed to delivering high-quality products to your door in a timely and eco-conscious manner.
Shipping Locations
We currently ship within the United States and internationally (please contact us by email at info@chelseasorganics.com for international shipping rates and options.
Processing Time
Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Time
Standard Shipping: 7-10 business days. Note that delivery times may vary due to weather, carrier delays, or high seasonal demand.
Shipping Rate
Please enter your address and zip code at checkout to see the Standard Shipping rate.
Return & Refund Policy
We want you to be 100% satisfied with your purchase. Due to the nature of perishable and natural products, our return policy is as follows:
Returns
We accept returns only on non-perishable items (e.g. merchandise, accessories) within 14 days of delivery.
Items must be unused, unopened, and in original packaging.
Non-returnable items include:
Opened or used products
Sale or clearance items
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 5 days of delivery with your order number and photos of the item(s). We will happily offer a replacement or refund.
Refunds
Once your return is approved and received, your refund will be processed to your original payment method within 5-10 business days.
Contact Us
For questions about your order, returns, or anything else, please contact us at info@chelseasorganics.com.